Feedback

We welcome feedback in order to try to ensure we provide the best standard of care. If you have any comments for us please feel free to fill out this form.

We hope that you will never have cause to complain about our staff, or the standard of care that we provide your pets. However, should you have any concerns at all, please speak to the veterinary surgeon who is looking after your pet or one of the nurses or receptionists at the relevant branch. Most problems should be able to be sorted out at this level.

If your concerns cannot be resolved at this level, please follow our complains procedure below;

Mount Veterinary Practice complaints procedure

The Mount Veterinary Group, Middlecave House, 89 Middlecave Road, Malton, YO17 7NQ

Telephone: 01653 600 079